Frequently Asked questions
Have a question about our Luxury Wool Blankets? Take a look at our FAQs below. Can't find the answer you're looking for? Just drop us an email on hello@fletchersonthefarm.co.uk
What does early access mean?
Early access means you are given priority to place an order for our blankets as soon as they are back in stock and before they are released to the general public.
How long does early access last?
Early access is for 24 hours. This means you will have 24 hours to purchase from the time you receive the email and will be given a direct link to purchase. Please note, this does not mean that stock will be available for the full 24 hours. Stock is limited, and purchases will be first come, first served; therefore, blankets may sell out before your 24-hour access period ends.
Does adding a blanket to my cart reserve it for me?
No. Adding an item to your cart does not reserve the stock. Blankets are only secured once you have successfully completed the entire checkout and payment process. During high-demand drops, items may sell out while still sitting in other customers' carts, so we recommend checking out quickly!
What happens after early access ends?
After 24 hours, any remaining stock will be released to the public.
Can I pre-order and pay for a blanket now?
Unfortunately, we're unable to accept pre-orders. We only sell blankets we actually have physically in stock, which is why we release them in regular weekly batches rather than taking backorders.
Is there a limit on how many blankets I can buy?
There is no limit on how many blankets you can purchase, but because quantities are limited and handled on a first-come, first-served basis, popular colours and styles can sell out very quickly.
What happens if the blanket shows as sold out?
If the blanket shows as sold out when you access your link, this means the available stock has already sold out. But don't worry, we aim to release a new batch of blankets every Sunday at 11:30 AM (as long as the new stock is available).
How do I know if I've successfully purchased?
Once you've successfully made a purchase, you'll receive an email confirmation confirming your order.
Do you ship internationally?
At this time, we only ship within the UK. We are unable to process or fulfill international orders.
What happens if I have trouble accessing my link?
If you have any problems accessing your link or are unsure how to complete your purchase, please email hello@fletchersonthefarm.co.uk.
Can I change the colour or style I selected after purchase?
Unfortunately not. Due to limited stock, we can only supply the colour and style selected at the time of purchase. If you wish to change your colour or style after purchasing, we can offer you a refund, and you can repurchase when your preferred colour or style becomes available again.
How will I know when the next batch is available?
We aim to drop a new batch every Sunday at 11:30 AM. As you're on our blanket wait list, you'll receive an email notification from us just before each batch of blankets is released.
How do I join the blanket waitlist?
Not currently on our blanket waitlist? Click here and use the 'join the waitlist' form.